Our goal is to get you your new lingerie as quickly as possible. Domestic orders are shipped USPS Priority Mail and should arrive within 4-7 business days. We will send you a notice with your tracking information once your order has shipped. 

We are happy to place special orders if we are out of a certain style or size. These orders may take up to 2 weeks to receive.

For international orders, please email us at


We know that lingerie shopping is tricky, especially when you aren't able to try on the pieces before making a purchase. We want you to love your new lingerie, so if your new items don't fit perfectly, you are able to return them within 30 days of receipt for refund, exchange, or store credit. However, we don't accept returns on underwear. We wan't your brand new undies to be just that - brand new. Don't you?

We're happy to help with any questions regarding fit to ensure you have all the necessary information to purchase the right size in all of our merchandise.  

All returned items must be unworn, unwashed, and still have the tags on. Note: Sales items are FINAL SALE.

Please send any returns to the following address:

Flora Nuit   

249 Smith Street

PMB 212

Brooklyn, NY 11231

Once we receive the return, we will refund your credit card.  Please allow up to 5 business days for processing.  Flora Nuit reserves the right to refuse any return that does not meet the above criteria. 

If you have any questions, please email us at